Shipping policy

SHIPPING POLICY

Thank you for shopping with Tidy Slayer. We aim to provide a simple and reliable shipping experience for our customers.

SHIPPING DESTINATIONS

We currently ship eligible products to addresses within the United States. Shipping availability is confirmed during checkout based on the delivery address provided.

SHIPPING COST

We currently offer FREE standard shipping on eligible orders within the United States. The shipping rate displayed at checkout will apply to your order.

ESTIMATED DELIVERY TIME

Standard shipping is estimated to arrive within 5–8 business days.

Delivery times are estimates and are not guaranteed. Weekends and holidays may affect delivery times, and occasional delays may occur due to carriers, weather, high shipping volumes, or circumstances outside our reasonable control.

ORDER PROCESSING

Orders are prepared for shipment after payment has been successfully processed. Processing time may vary depending on product availability and fulfillment conditions.

Once your order has shipped, tracking information will be provided when available.

ORDER TRACKING

If tracking information is available for your shipment, you will receive it using the contact information provided with your order.

Please allow some time for tracking information to become active after your order has been shipped.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

DELIVERY ISSUES

If your tracking information shows that your package has been delivered but you cannot locate it, please check around the delivery location and with household members or neighbors who may have received the package.

If you are still unable to locate your order, contact us and we will assist you in reviewing the shipment.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged, defective, or you receive the incorrect item, please contact us as soon as possible so we can evaluate the issue and assist you.

RETURNS AND REFUNDS

Returns and refunds are handled according to our Refund Policy. Please review our Refund Policy for information regarding eligibility, return requests, and refunds.

CONTACT US

If you have questions regarding your shipment or order, please contact us at:

Tidy Slayer
Email: support@tidyslayer.com